| Online Ordering Instructions
1. Select a product category from left side of the storefront, or click
"Search" located in the tool bar at the top of the page and
enter either a product name or product number in the search and click
the "Search" button.
2. From the list of product categories, which are displayed on the left,
click on the product categories you are interested in viewing. As you
do, the list will expand to offer sub-categories to help narrow the list
of products. Continue to click the category you are interested in.
3. You will now view all of the products in that category as well as
the price and the product code. You can add one to your virtual
shopping basket by clicking the "Add One To Basket" button or
you can click on a product to view a picture, detailed product
information and a list of related products.
4. From the product's detailed screen you can place an order by inserting
the quantity you would like to order in the box to the right of the product
picture and then click "Add to Basket". The quantity you selected
will be added to you virtual basket. You can check your basket any time
by clicking "Basket Contents" in the tool bar at the top of
the page, and you can edit your virtual shopping basket contents from
here as well.
5. To order additional products, repeat steps #1-4 above.
6. When you are done shopping you should click "Check Out"
located on the far right hand side of the toolbar at the top of your page.
You will be transferred to the secure portion of our web store. From here
you will be asked to log in, create a new account or place an order without
an account. Setting up an account will allow future faster check-outs
and will help us keep track of your past orders. Select one of the options
and complete the information as required.
7. Once you have completed step 6, you will view a list of items you
are purchasing and be able to select a ship to address or edit your information.
Once you have verified everything or made changes as needed, click the
"Continue" button at the lower right hand corner of your screen
to proceed.
8 Next, if you have any coupon, gift certificate or promotional codes,
please enter them on this screen. Also, select your shipping and payment
method. Once completed, click the "Continue" button at the lower
right hand corner of your screen.
9. Now you will be prompted for your credit card information. Please
enter it accurately and proceed to processing your card through our secure
server by clicking "Continue" at the lower right hand corner
of your screen. At the lower left hand corner of your screen you will
see a Thawte Secure Site emblem. You may click this emblem to verify our
identity and that our Security Certificate is current so your payment
data will be protected. Always check a site's certificate before entering
any sensitive information.
10. Now you are transferred to the secure Verisign page to complete your
payment. Once this is complete you will receive a confirmation from us
that your payment has been received and another confirmation that we received
your order. Both will come via e-mail to the address you provided and
should arrive in your E-Mail within a few minutes.
11. To continue browsing our store you can click the "Store Front"
option in the tool bar at the top of the page
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Can I Order Products From Your Website Or
Catalog Over The Phone?
Of course! Just call, during our showroom hours: 1-877-A1POOLS.
Note: Internet prices apply only to orders processed online.
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How Do I Request A FREE Copy Of Your Catalog?
We will be offering our first catalog in the summer of 2005, check back
for more details!
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How Do I Get Reward Points?
This program is only available to customers that create an account online.
For every dollar you spend omline, you will bank a reward point. Reward points can be exchanged at future purchases for discounts at a rate of 20 points for $1.00.
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How Do I Use Reward Points?
You can check your points balance any time and can exchange your points
at a rate of 20 points for $1.00.
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